Frequently Asked Questions

How do I create an account?

Using your mobile device, visit the app store and download The Battery Hockey App. Select “Register” and follow the prompts! Remember after creating your parent account, you need to create your family accounts. Select your athlete’s profile before booking your event.

How do I sign-up for an event?

Open the Battery App, select your athlete’s profile before booking the event. A blue banner will show at the top of the screen and proceed with booking. This step is especially important for booking the correct athlete and if you have multiple athletes.

Do I need to be a member to sign-up for events?

No! Anyone can register for clinics, lessons, tournaments, etc.! Memberships just offer added perks.

I signed up for the wrong class, how can I change this?

Don't worry! You can cancel a lesson outside of the 24-hour cancellation window. Once cancelled, you will want to register for the correct class. Call us to make sure you get refunded for the wrong class. You will need to call in to cancel for a camps/clinics booking.

Oops, we can't make a lesson. Can I get a refund?

If you cancel outside of 24 hours before your lesson begins, yes! After that we cannot cancel or refund due to our high demand and timeframe of filling. Please call in for emergent situations.

My athlete has never skated or played hockey before. Is this place appropriate for them?

Absolutely! We offer classes for all skill levels.

What do I need to wear to class?

When attending an on-ice session, you must wear skates, shin guards, pants, gloves, shoulder pads, stick and helmet. A stick is not necessary for a skating-only session. For RapidShot lessons, a helmet, stick, gloves and skates are required. Full pads are optional.

Can I watch my athlete during their training?

Due to the current pandemic situation, we are drop-off and pick-up only. Check out our pandemic updates on the home page. We often livestream our camps/clinics on The Battery Hockey Facebook page. Don’t see it on? Call us and ask, we will turn it on.

Still have questions?

Call us at 614-504-5278

Meet our manager, Brad Spradlin!

Brad Spradlin has been with The Battery since 2021.  Brad is in charge of all scheduling, billing, client relations, and will be your main point of contact for all your needs. Feel free to reach out to him with any questions through email at or phone 614-504-5278.

Get Registered

Remember, space is limited so act fast

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